Managed a portfolio of 30+ customer accounts across diverse industries, driving engagement and adoption of Spotfire through tailored support and strategic guidance. Collaborated with the Customer Success team to develop scalable enablement content—including live demos, Dr. Spotfire sessions, and engagement plans—to help customers gain lasting value from the platform.

Led architecture and implementation of enterprise Spotfire solutions across multiple sectors. Delivered custom extensions and plugins in C# and provided expert guidance to internal and external teams. Managed a team of analyst consultants and handled operational responsibilities including project assignments, goal setting, time/expense approvals, and performance reviews.

Designed and implemented TIBCO solutions at customer sites and assisted the sales team in developing POCs and closing deals.

Built and deployed enterprise integrations with TIBCO technologies, collaborating with TIBCO engineering on documentation and training materials.

Oversaw all aspects of building management including maintenance, budgeting, security, and resident relations. Led cost-saving initiatives and infrastructure upgrades while personally handling repairs and projects. Remained calm and effective managing multiple emergency situations such as fires and floods, coordinating with emergency services, insurance, and remediation teams. Served as the community’s representative in local government and neighborhood associations.

Freelance digital design studio specializing in small business branding, web development, and graphic design. Delivered custom websites, marketing collateral, and apparel designs.

Founded and operated a recreational paintball business, managing groups of up to 120 participants, facility construction and maintenance, marketing, safety operations, and custom point-of-sale software.